Case study · Construction · B2B

T2 Contractor,
Construction Sector

Purpose, brand, website, CRM and sales strategy rebuilt from scratch for an established contractor

Key result

A full commercial transformation: purpose, brand, website, CRM and sales strategy rebuilt from scratch where no commercial function existed.

Part 01

The challenge

An established contractor had a strong delivery reputation but a weak commercial presence. Branding didn’t reflect the business, there was no CRM, and the sales strategy was informal and inconsistent.

Part 02

What I did

  • Redefined the company’s purpose and aligned brand identity to it
  • Built the website and recruited a marketing assistant
  • Implemented a CRM system across the commercial team
  • Designed a sales strategy built around how buyers make decisions
  • Mediated between operations and sales functions

Part 03

The result

A fully functioning commercial operation built where none existed before, with ongoing growth attributed to the infrastructure created.

“Helen revolutionised our sales and marketing. I hate to think of where we might be now if we hadn’t done this when we did.”

T2 Construction Contractor, Construction · B2B

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